1. Old Shipping Method

 Sellers will be able to switch to the previous shipping method from the Seller Dashboard.


2. Zone Wise Shipping (New)

Seller Dashboard

Sellers need to navigate to Store→Seller Dashboard→Settings→Shipping.

From here, a seller can add shipping methods by clicking on Edit or Add Shipping Method.

A new page will open.

From here seller can choose to limit zone location for his customers and also add new shipping methods.

To add shipping methods, sellers need to click on Add Shipping Method and select one from the drop-down.

In this way, sellers can add unlimited shipping methods. By hovering over the shipping method, sellers can edit and delete. And the toggle button can be used to enable/disable a shipping method.

sellers can also limit zone location using postcodes that apply to customers purchasing from that zone.

A seller now can set his own shipping policy and shipping processing time for the customers. Just simply click on the policy settings tab on the top right corner marked shown in the image below to manage the shipping policy settings.

Shipping policy settings Dokan



2a. Flat Rates

Each Shipping Zone can have different(and multiple) Flat Rates if you wish.

1. To make changes to a shipping method, seller needs to click Edit.

2. seller can change the Title if he wants to or keep it as default. This title displays to customers in checkout.

3. Next he has to add the Cost (this is applied to the entire cart).

4. Select its Tax Status (define whether or not tax is applied to the shipping amount).

5. You can also type a Description for this method if you prefer.

5. Click on Save Settings.



Cart View



2a.i. Shipping Classes – Seller Settings

Shipping classes won’t apply unless the seller specifies from Edit Product.

The Admin needs to first create the shipping class (as shown above) before the seller can access them from his dashboard.

The seller can specify shipping class costs for all the shipping classes that admins have created. sellers will be able to access these classes for the Flat Rate method only.

The seller can specify his own conditional rates for the shipping classes.

Then select the cost when no shipping class will apply.

You can also select the Calculation Type:

  • Per Class: Shipping rates will apply accordingly class-wise.
  • Per Order: Shipping rates will apply on the total order cost, and the most expensive shipping class rate will apply.



2a.ii. Configuring Product-wise shipping class

  1. Navigate to Store→Seller Dashboard→Products.
  2. Select the product you want to add shipping class to by hovering on the product name and click on Edit.
  3. Scroll down to the section that reads Shipping and Tax.

4. First enable the checkbox “This Product Requires Shipping”.

5. Next, input the details as required for weight, length, width and height.

6. Now select the shipping class you want to apply to this product from the drop-down.

7. Select Tax Status and Tax Class.

8. Click on Save Product.

Note: Each product can have one shipping class.



Cart View

The rule is if the Flat Rate and Shipping Class rate both are defined, then both will apply when the customer is checking out.

For example, if you have set Flat Rate at $10, and Precious Items Shipping Class Cost at $10*[qty], and your customer select 1 gold bracelet, then your shipping cost will be $10+$10*[1] = $20.

Note: You must set the shipping class for this particular product from Seller Dashboard→Products→Edit→Shipping and Tax so it works.



2b. Local Pickup

In Local Pickup, customers can pick up the order themselves from a designated location.

1. To make changes, hover over the shipping method and click on Edit.

2. Enter a Title that displays to customers in checkout – some shops change the title to Local Delivery, for example.

3. Enter Cost – Cost for the option, is applied to entire cart.

4. Select Tax Status. Then click on Save Changes.



Cart View



2c. Free Shipping

Free shipping is a great way to encourage customers to spend more. For example, offer free shipping on orders over $100.

1.Enter a Title that displays to customers in checkout.

2. Enter a Minimum Order Amount (if applicable).

3. Click on Save changes.



Cart View

That’s all about configuring Shipping!